Repeat Prescription Requests
48 hours notice is required for any repeat prescription. Prescription requests may be made in Person, post, online access or by fax. Please ensure Name, Address, Telephone No and D.O.B. are entered on each request, along with the medication, strength and quantity required.
Housebound, Palliative care and Patients over the ages of 65 may call the surgery between 11am and 1pm to order Prescriptions by Telephone.
Ordering Repeat Prescriptions
You can order repeat prescriptions online
- Using your NHS account (through the NHS website or in the NHS app)
- Using the GP online system – Patient Access
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- Bring the paper form to the surgery, Monday to Friday, from 8.00am to 6.30pm
- complete the online form below by clicking the blue box
We don’t take repeat prescription requests over the phone or email.
To sign up to order prescriptions online and book/cancel your appointments we require you to come into surgery with photograph ID to enable us to activate your patient online access and to issue your appropriate passwords.
Once you have the passwords you can click on the link above to register.
Nominating a pharmacy
You will need to choose a pharmacy to collect your prescription from; we call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- Online, on the app or website where you order repeat prescriptions
- At your GP practice
- At any pharmacy that accepts repeat prescriptions
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
Non-urgent advice: Important – Please Note
Walsall ICB Medicines Management Team, Practice Based Pharmacists and other NHS pharmacy teams will be supporting GP practices to conduct medication reviews, clinical audits, medicine safety and medicines optimisation initiatives for patient care. Should you not wish your medical records to be used in this way please contact a member of staff at any time.
If you have a repeat prescription, we may ask you to come in for a regular review. If you take regular medication, a member of our Pharmacy team may contact you for a review.
If you have concerns about your medication contact us online.
Questions about your Prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
If you would like to speak to someone at the GP surgery about your prescription:
- Submit an AccuRX query (for non urgent queries)
We will respond when we are open (Monday to Friday, 8am to 6.30pm).
- Phone our Practice if you have an urgent query regarding your medication.
- For Hospital Prescriptions please raise the queries directly with your consultant.
Find out more about prescription charges on nhs.uk.
As qualified healthcare professionals, they can offer advice on minor illnesses such as:
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Non-urgent advice: What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery; do not put it in your household bin or flush it down the toilet.